"Thank you for your excellent work in developing the … Strategic Business Plan. Not only was the plan produced on time and within budget, you significantly exceeded our expectations regarding both your professional as well as personal commitment to the project. We plan to implement many of the common-sense, modest recommendations in the Plan report…[We express] our sincere appreciation for a job well done."
John E. McGaw, Office of the Deputy Mayor for Planning and Economic Development, Government of the District of Columbia.

"As a result of ERG’s efforts, we were able to clarify strategic objectives, clarify tasks, make priorities, and develop action plans. I highly recommend ERG to any organization seeking professional management and organizational development consulting services."
Jeanne Downing, U.S. Agency for International Development.

"Thank you, for your diligence and attention to detail that was essential in guiding [us] through this highly critical period. The work that you did has advanced our role to an entirely new level. Your work has been invaluable."
Edie West, Executive Director, National Skill Standards Board, U.S. Department of Labor.

"As we finish phase one of our plan with you, I must say how impressed I have been with your ability to grasp a full understanding of our business. The [time] you spent with us, following and tracking our daily routine, was of immense help to us."
Jack L. Ay, Owner/Partner, The Musical Source

"ERG enabled us to see the real value of the planning process, and helped us create a clear direction for our company. "
John Haynes, Director, Business Development Parallelization Technology, Inc.

"On behalf of the board, staff, and clients of the Womens' Business Center, Inc. (WBC), thank you for leading an outstanding seminar on Strategic Planning. You earned high marks from all the participants. You clearly know your strategic planning stuff and present it well."
Patricia Benens Kane, Director of Programs, Women's Business Center.

"ERG provided exemplary service to our organization. You approached our computer-related trauma with humor and hopefulness. We are now in a good position to secure the funding needed to fix our computer problems."
Jann Jackson,
Executive Director
Advocates for Children & Youth

"ERG's President, Ms. Silverstein's exceptional skills as an organizational analyst, program evaluator, and strategic thinker, make her the kind of professional that gains distinction in the field of international management consulting."
Russ Webster, Principal Associate, Management Systems International